Frequently asked questions - Product concerns

Product assistance - Your FAQs answered

A selection of our frequently asked questions to answer any questions that you may have regarding welleffectcommunity.co.uk.

Frequently asked questions

How can I tell if you have a product in stock?

An 'in stock' icon will appear next to the product listing if it's in stock in the warehouse.

How much does delivery cost?

Standard Delivery is priced at £2.95 and takes 3-5 working days or Speedy Delivery is priced at £4.95 and takes 1-3 working days.

What is the returns procedure for welleffectcommunity.co.uk?

Information on what to do if you wish to return a product can be found on the Returns Policy page.

Can I exchange a product for a different one?

If you are not 100% happy with a product you can exchange it for another.

How do I get in touch with welleffectcommunity.co.uk?

To contact the customer services team at welleffectcommunity.co.uk you can either: write to us, call us or fill out a contact form - details for all 3 methods can be found on the Contact Us page.

What can I find product specifications?

Full details for each product will appear in the product description, however if you'd like to find out more, call welleffectcommunity.co.uk today.

Do you offer loyalty discounts?

The types of loyalty discounts on offer from welleffectcommunity.co.uk depend on your business size and your order history - call welleffectcommunity.co.uk to discuss your options today.

Am I entitled to bulk order discounts?

A 10% discount is applied to all orders over £100.

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